Contacting Trupanion for Assistance

We strive to provide up to date and accurate information about our APIs so that you can effectively partner with us. If you have any issues accessing or using this portal, are missing information, etc, and need immediate assistance, please contact us below. If we have already established a contact method with your team through Microsoft Teams or Slack, please continue to use that method.

Please send an email to apisupport@trupanion.com and provide the following information:

• Partner name

• Email address

• Product name

• Is this issue blocking your work?

• Description of the request or issue
  Please include as many details as possible, including the API name if applicable

• Screenshots or error messages if applicable